Student counselor

Student counselors provide information and advice about a range of matters that are not directly related to the content of your study program. The student counselor can advise you, act as an intermediary, or refer you to other (external) services. Even if you don’t know exactly what the matter is, it is often useful to have a conversation with a relative outsider. Gaining insight into a problematic situation can help clear things up. You could, for example, discuss the following issues:

  • Study grants
  • Financial support due to study delay caused by extenuating circumstances
  • Enrollment and termination of enrollment
  • Postponement of the binding recommendation on the continuation of studies (BSA)
  • Administrative grants
  • Lodging a complaint or objection, or starting an appeal procedure
  • Provisions for studying with a functional impairment or chronic illness
  • Combining study with top-level sports
  • Admission with a non-regular diploma

Make an appointment 

As a student, you can make an appointment with a student counselor yourself. One meeting is usually enough, depending on the questions, but sometimes more meetings are necessary. In exceptional cases, the student counselor takes the initiative for a meeting. 

Starting September 6, 2021, you can choose to make an online appointment or a physical appointment at the TU/e campus. The online appointment will take place through Teams. For the on-campus appointment, upon arrival, announce yourself at the digital terminal/pillar at the ESA Student Desk in Metaforum. You will then be picked up for the appointment.

Our online appointment tool complies with all requirements regarding the privacy laws. We use the data only as input for the appointments. 

Any questions?

Have a question for a student counselor and it doesn't require an appointment? If so, send an email to If you would like to schedule an appointment, please use the appointment button to make an appointment.